Hi, lots of people reporting this, but non seem to have this resolved. I run modem to google router WAN port, then LAN to TP link 8 port unmanaged switch.
The internet will not share either through the switch, or when directly connected to the LAN port. Interestingly, I can connect to my mycloud hard drive through the LAN port (and switch).
Trying to hard wire some products to the router. Have done all the factory resets etc and spoke to google live chat, who escalated it to senior technical support. Then have heard nothing. Can anyone confirm they actually have got it working?
So I just got my Nest 2200 today and spent 2 hours on the phone trying to get it up and running. once it was finally up and running I tested my computer which is hard lined in through an 8 port NETGEAR switch unmanaged and I was only able to pull 90 megabytes on my upload and download when I pay for a gig through spectrum and when I went and did a speed test on my phone through the app I was able to pull 600 which makes no sense at all. once I got off the phone with the technician I troubleshooted with three different one gig switches and I still cannot get over 90 mb on my download on any of my hard line devices.
Two observations on Trendnet Teg-2248ws relevant to Nest Wifi:
1. Most of the ports is 10/100, not gigabit (10/100/1000). If you are using the gigabit ports, maybe the switch does not auto negotiate using gigabit with Nest Wifi. Maybe you can override this, so that the switch uses gigabit?
2. It has STP. See following URLs on why it must be disabled on the switch:
Bonus, just in case: A diagram showing how Nest Wifi should be wired if using wired backhaul:
My switch is a TL-SG108S, but even if I plug into the LAN port directly with a laptop, it didn't work. And yes, I've tried different cables. Strangely, it will detect the hard drive and allow me to access that through the LAN port, but it won't share the internet connection
The switch should work.
Have you tried different cables? Some have had problems with CAT6a cables, likely because of their stifness vs. Nest Wifi tight cable routing. So try some flexible CAT5e if you can.
Have you inspected all the RJ-45 ports in case any of them are defective? Bent pins etc. I've read that this has caused issues like this previously.
Have tried different cables - they don't work or light up the port to show a connection. It does connect to the hard drive locally through both the LAN port and the switch (through every port) with all the cables I have, so it can't be the hardware side of things I think.
Is there an issue passing through the internet connection that needs a software setting?
Thanks for lending a hand, @olavrb.
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.