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Google nest

27jamesds
Community Member

The QR code goes to the the link below. I have 2 that are doing the exact same thing. 

 

 


1V:E100$P:4$R:1$D:200215$S:02150EXAN0AYBZ$L:64166600473D144F$H:144F.ybd$C:U31UG5TT$

1 REPLY 1

Dan_A
Community Specialist
Community Specialist

Hi 27jamesds,

 

That certainly isn’t the experience we want you to have, and we apologize for the delay. A few questions:

 

  1. Are you using a modem/router combo from your Internet service provider (ISP)?
  2. Which Google/Nest router are we working with?
  3. What device are you using to set up your network (iOS or Android)?
  4. Do you have the Internet on your modem?
  5. Describe where you found the QR codes and what you're trying to accomplish by scanning them. Understanding the context will help me determine the appropriate steps or precautions.
  6. Kindly explain the "exact same thing" that both QR codes are doing. Are they leading to error messages, unexpected behavior, or something else?

 

Once I have this information, I'll be able to offer tailored assistance. 

 

Looking forward to your response.

 

Best,

Dan