09-08-2024 07:02 AM
Come on now, users across the spectrum experiencing the same issues. Don't you dare tell me to troubleshoot my network, I and hundreds like me have already done so. Don't give me a community member to tell me that speed at the router vs the access point differ. Take the time to troubleshoot the issue and fix you product in code or hardware. But FFS do something about this.
09-08-2024 07:17 AM
I work in observability, I have a background in network engineering. I am not a lay person. You have a legitimate issue with interoperability. You either need to define it as such that your product "X" does not work with product "Y"... However you should address the issue. Acknowledge it, and take steps to address this problem. It is wide spread and so far the only solution is to drop Google WIFI... I have a Google powered house and life, step up or step out Google...
09-08-2024 07:37 AM
I am a support engineer by trade. I understand the troubleshooting process, I also understand a break fix problem where something is clearly a bug. I don't want to be told to go fetch rocks by a community member. I want a ticket open, and an obvious issue fixed. If you can tell me "at&t model x" router isn't compatible then great. But if you stay silent... your product is the problem. I am happy to provide you a dashboard screenshot of bandwidth loss. You want that in Splunk, Grafana, Elastic, or Google SecOps? This is a real issue you know it exist and have chosen not to address it.
09-08-2024 09:05 AM
N/A really cool...
09-08-2024 09:09 AM
So Google mark my post n/a ... Woth a clearly reported issue amongst a large number of report cool... Let's do this then....
09-08-2024 10:16 AM
From someone in support Google support is absolute f****** dog s*** I'm done. I'm done no more with Google products