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Guest Network

lsudaddy
Community Member

i'm trying to share a guest device with my other main network devices. in the devices section, the name of the device i want to share shows up but when i go to network settings --> guest network manage --> and look for the device, it doesn't show up. instead i have 10s of 'unnamed devices' that appear. the device i'm trying to share is online so what is the best way of navigating through this junk and sharing it? is there another app i can use or in the guest sharing area, how can i see the mac address associated with that unnamed device? from that screen all i can do is share and i can't dig to see any details behind the item. 

1 REPLY 1

Derickf
Community Specialist
Community Specialist

Hi @lsudaddy!

 

Thanks for posting in the community! I'm sorry to hear that you are having issues sharing a guest device with your main network. Don't worry; help is here.

Before we continue, I would like to know what specific device you want to share because, depending on the device, we can look for a way to get the MAC address. One thing that you can do is to connect that specific device to a mobile hotspot and look into the devices connected to your phone if you are able to see the MAC address to identify it. 

I hope this helps! Let me know if you have any other questions.


Best regards,
Derick