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H2D Speed Slow speed

newtonnaqvi
Community Member

I have a h2d model router connected to the cable modem.

My speed tier with the network provider is 1000 Mbps for which I get around 957 Mbps when the laptop is directly connected to the modem.

The speed I am getting on the laptop connected to H2D router via wifi and the H2D connected to Modem is 83.81 Mbps.

 

I tried to troubleshoot with the network provider as well factory reset the entire H2D network but no luck in getting speed any better.

Please advise how to improvise the speed.

1 REPLY 1

David_K
Diamond Product Expert
Diamond Product Expert

Google has good guidance to troubleshoot this:
Troubleshoot slow internet on Google Nest Wifi or Google Wifi - Google Nest Help
Where to place your Wifi devices - Google Nest Help

One thing that's not explicitly stated is you should aim to place your primary Wifi point as close as possible to the centre of your home. That's because the Google Wifi and Nest Wifi mesh system uses a fewest hops approach. If one of your secondary points can get even a weak connection to your primary Wifi point, it will do that instead of going through an intermediary Wifi point that may physically be closer. That's why not installing them in a straight line, and placing your primary Wifi point close to the centre of your home really helps, along with all the other guidance in the articles above.

I'd also suggest you turn off all but the primary router and test with that, before moving on to your other Wifi points.