Hi. I’ve rebooted my router and reset the nest, but but it still can’t find the network. What next?

[abellaj]

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Original Poster:Bryan Dingle

I’ve rebooted my router several times, reset my nest, pulled it off the wall and rebooted it, but it still can’t find my WiFi network. Now what?

[abellaj]

Hi, Bryan Dingle.

Sorry to hear about the issues you're having with your Nest Thermostat. I'm sure it's frustrating to have that offline. Let's see what we can figure out for you.

So I see that you've tried a few troubleshooting steps. Thanks for letting me know what you have tried. There are a few more things to look at, however. We have a troubleshooting list you can review here: https://support.google.com/googlenest/answer/9249211?hl=en#zippy=

If you see anything you haven't tried, give it a go. If after that point you're still not getting a connection, come back and let me know and we'll see what steps we can take from there. Thanks.

From: Jeff

(Community Specialist)

[GarrettDS]

Hey there, 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

Have a great day. 

Garrett DS

[GarrettDS]

Hey folks, 

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

Have a great day,

Garrett DS