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Home connect

RDB
Community Member

Trying to connect a Bosch refrigerator and it’s Hone Connect app  to my Google home router. No luck 

1 REPLY 1

Jeff
Community Specialist
Community Specialist

Hey, RDB.

Sorry for the issues you've been having getting your fridge connected to your network. That sounds like a frustrating experience. Let's take a deeper look at this and see how we can get this fixed for you.

I do have a few questions for you that might help us narrow things down.

  • Have you been able to connect before in the past, or has it never connected?
  • Do any other devices have trouble connecting to your network?
  • Are you getting any error messages, or will it simply just not connect?
  • Does the Bosch app see the network?

If you can give me a few more details, I'm sure we can get this sorted out. I look forward to your reply. Thanks.