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How can I login into cable modem without disconnecting nest wifi router from it?

shahhe
Community Member

How can I login into my cable modem without disconnecting the nest wifi router and physically connect my laptop to the modem?

I don't want rest of the devices to disconnect from the internet while I check connection on cable modem.

Cable modem has internal private IP that is different than the network used by Nest Wifi so I have to disconnect router and connect my laptop to check modem.

 

Thanks

1 Recommended Answer

shahhe
Community Member

Jeff,

Thanks for following up. Since I only needed to do this couple of times while working with ISP, I disconnected the Google Nest router and connected my laptop directly to the modem.

View Recommended Answer in original post

6 REPLIES 6

kiltguy2112
Silver Product Expert
Silver Product Expert

Get a small network switch and some patch cables, and put it between the modem and the Nest.

Jeff
Community Specialist
Community Specialist

Thanks for the help, kiltguy2112.

 

Hi shahhe,

I just wanted to jump in real fast to see if you saw kiltguy2112's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

shahhe
Community Member

Thanks Jeff and kiltguy2112, I was hoping for some setup in google nest router that will allow me to connect to the private IP for the cable modem. I was avoiding adding a switch between modem and router. Currently I am seeing lots of uncorrectable errors in the modem, ISP replaced the drop cable and I want to monitor it. It seems too much work and spend money for short term monitoring.

Thanks

Jeff
Community Specialist
Community Specialist

Hey shahhe,

 

I just wanted to follow up and see if you were able to get things working or to see if you were still working with the ISP. If you're still trying to get things to a working state, let me know if there's more I can help with on this.

 

Thanks,

Jeff

shahhe
Community Member

Jeff,

Thanks for following up. Since I only needed to do this couple of times while working with ISP, I disconnected the Google Nest router and connected my laptop directly to the modem.

AbigailF
Community Specialist
Community Specialist

Hi shahhe, 

Awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else. 

Best, 
Abi