How to add a Nest WiFi Router as an Access Point?

[reneamador23]

Hello,

It is unclear to me how to add a 2nd Google Nest WiFi Router as an access point. When I use the iOS app, Google Home, I try to setup a new device and the app sees it and wants to connect to that device. When I select it, it tells me the device is not connected to the WAN. I don't want this connected to the WAN.

But when I do plug in the cable to connect to the WAN, it wants me to name a WiFi and create a password. I don't want to create a new WiFi access point, I just want it to be an access point on the existing mesh network (1 Google Nest WiFi router and 2 Access points).

How can I do this successfully?

Thank you!

[olavrb]

It should be like adding any other point, also mentioned in the setup guide:

• https://support.google.com/googlenest/answer/9548301?hl=en

Have you seen this troubleshooting guide for iOS?

• https://support.google.com/googlenest/answer/12961504?hl=en

Do you see your existing Wifi setup in the Google Home app from the device you are using for trying to add the new Nest Wifi unit as a secondary? If not, make sure you're logged in with a Google account that can manage your existing network first. If you've lost access to manage it, you must first factory reset your existing units ( https://support.google.com/googlenest/answer/6246619?hl=en ) and set them up from scratch ( https://support.google.com/googlenest/answer/9548301?hl=en ) to regain control. Reuse network name (SSID) and password, then your wireless devices should reconnect automagically.

[Jeff]

Hey reneamador23,

I just wanted to check back in on this to see if you were able to resolve this. Did you ever try the iOS guide that olavrb shared? Here it is again for reference: https://goo.gle/3Z2hMo1.

Also, double check your permissions in iOS for the Google Home app to make sure that nothing there would be blocking the Home app from fully communicating with your devices.

Thanks,
Jeff

[Jeff]

Thanks for all the info, olavrb.

Hi renemador23,

I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

[Jeff]

Hey renemador23,

I just wanted to follow up once more to see if you were still needing some help here. If so, just let us know.

Thanks,
Jeff

[Jeff]

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Jeff

[reneamador23]

Jeff, please do keep it open. 

[reneamador23]

In my iOS app, when I try to add this device, it doesn't allow me to add it as an Access Point. It wants me to plug it in to the network and then name a wireless network. That's not what I want. I just want to add this device to an existing Google Nest Wireless network. I've even tried installing the Google Home app on different devices to manage this network and it still acts the same way.