I can no longer cast audio on my Nest wifi

[rgaila]

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Original Poster: TheLurker2k 

I'm trying to cast my Pandora to my wifi point speaker.  I've previously had no issues.  Currently I open Pandora and the cast icon disappears.     

Things I've tried: 

 I've checked and have the latest version of Pandora.

I tried a tablet same result.

I ask Google to play Pandora it tells me to sign into my Google account.

Rebooted wifi point and router.

Unlinked and relinked Pandora.  

When I try to play to play it from media it shows as linked but upon selecting the point it plays YouTube.

Any help appreciated.

[rgaila]

Hi, TheLurker2k,

Sorry to hear about your issues playing Pandora. I imagine that's quite frustrating. Let's get this worked out for you.

In order to figure out what's going on, I'll need you to submit feedback from your device. This will let our internal teams here see what is happening and we can come up with a fix. In order to do that, follow the steps below.

1. Open the Google Home app  .
2. In the top right, tap your account   Feedback.
3. Select the device you would like to leave feedback for.
4. Enter your feedback. Make sure “Screenshot” and “System logs” are checked to include them in your feedback.
5. Tap Send  .

Definitely make sure to use the screenshot and system log features. The logs will show us exactly where the activity is hanging up. Once you have done this, please let me know. I look forward to working with you to get this fixed.

Thanks

-From Jeff Prime, Community Specialist.

[Jeff]

Hey, TheLurker2k.

I just wanted to check in real quickly to see if this worked or if there's anything else you needed from me. If you still need help, please let me know and I'll be happy to continue looking into this.

Thanks.

[Jeff]

Hi, all.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks