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I have a Google Nest system with one Wifi router and 2 wifi nest points

erssonsee
Community Member

I had to restart one of my Google Nest wifi access points to the network. But I get a notice that my Google Nest has the country code NO and is therefore not compatible with the network. Strange as both the Nest Router and my other Google Nest have the same code.

3 REPLIES 3

Humble_one
Community Member

I have same problem. 
Reset system and have two ap thats in the bottom of home app and not as ap. and the third ap stands same as you with country code and doesnt acces wifi

JuanCH
Community Specialist
Community Specialist

Hi everyone,

Thanks for reaching out to the community! I'm sorry you're receiving a message stating your Nest WiFi point isn't compatible due to having a different country code. I know how frustrating it might be that your Google Nest WiFi device is not working as expected. Let's work together to find a solution! To gather some more details, I'd like to ask the following questions: 

  • What's your Google Nest WiFi device model? Here is a link for your reference: What Google Nest Wifi device do I have?
  • When did the issue start?
  • In which country are you located?
  • Where and when did you buy your Google Nest WiFi device?

Let me know if you have any additional information; it’ll be helpful.

 

Best regards,
Juan

 

erssonsee
Community Member

Hi, thank you for your support. See my answer below. I have a problem with my Google Nest Wifi Point, bought in a package with one router and 2 Nest Wifi Point.

  • When did the issue start?
    The problem started when I moved one of my Nest device and I had to restart the device using the push buttom on the bottom of the device (as showned by Nest support) The restart went well until the Nest Wifi try to connect to my network. Then a pop-ut shows that the device has a No language code which might not be support in my network!
  • In which country are you located?
    I have a Google Nest Wifi package with one router and 2 Nest Wifi device. The Nest router and the other Nest is working well! 
  • Where and when did you buy your Google Nest WiFi device? I bought the Google Nest package in spring 2021. 

I hope that gives you some info 🙂

BR

Sven-Eric