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Inconsistent Speed with Router Devices?

Dukefrukem
Community Member

Periodically, (every 2 or 3 weeks) I will need to do a full network restart to get my speeds back to normal. In the app, it will say things like "815 Mbps last tested two days ago" indicating my wifi speeds are fine (however, my wifi speed is unconfirmed, when I woke up this morning, I noticed blocky/pixeled video in my kids cartoons, which hinted this was happening again). But my wired connections, work laptop, personal desk tops slow to a crawl. Can't really do anything to the point where webpages just give me connection errors. 

Here's what I woke up to today:

 

Dukefrukem_0-1687435080807.png

Here's my speed after a router reboot:

Dukefrukem_1-1687435126749.png

 

This a known issue? something that has been fixed in fW?

I bought a brand new cable modem thinking it was a Comcast problem, but the issue has not gone away. 

10 REPLIES 10

Dukefrukem
Community Member

any ideas?

Dukefrukem
Community Member

Here's where I'm at the next day 

Dukefrukem_0-1687533467544.png

 

Dukefrukem
Community Member

And after a router reboot 

Dukefrukem_1-1687533711105.png

 

Infomatic
Community Member

I recently had the same problem. I had to replace all my network cables to fix it. My wifi speed was fine but anything hard-wired was super slow.....

 

Did it stay low? Or was in inconsistent like mine?

Dukefrukem
Community Member

Alright, I guess the community (or Google) don't have a good enough reason for this, so ditching Google hardware for Ubiquiti. 

Alex_S
Community Specialist
Community Specialist

Hi everyone,

 

Thanks for posting — let's get this sorted out. Have you tried to run a speed test directly from your internet modem? Connect a computer/laptop to your internet modem using an Ethernet cord, and then go to this link to run the test. Confirm the obtained speeds at the modem are within 80% of your expected bandwidth.

 

Keep us posted.

 

Best,
Alex

Too late Alex. I already ripped out my Google Wifi Router and two mesh points for Ubiquiti Dream Machine pro on the edge, 24 port PoE switch and a single access point. One access point in my basement does my entire 3300 sqft house that took three google wifi points to cover. 

I should also add I haven't had the problem with the new equipment. 

Alex_S
Community Specialist
Community Specialist

Hi Dukefrukem,
 

We will most definitely take this feedback and use it as a learning opportunity on how to better understand and assist users in the future. I'll be locking this thread in the next 24 hours. Should you have other questions or concerns, you can always reach out to the Community Forum.


Sincerely,
Alex