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Internet stutter

Emil
Community Member

So recently I have experienced a lot of internet stutters. I have a google nest router. Every time I play fifa or some other games I get momentarely disconnected resulting in me either loosing progress or disconnecting from the game.

4 REPLIES 4

oaktowner
Community Member

Me too. I have Google Wifi and Comcast (and a Motorola cable modem), and in the last month the number of momentary disconnections is staggering -- it happens several times a day.  It occurs even on devices that are wired.

I'd love if anyone knows of techniques for troubleshooting  to determine where the problem is (ISP, modem, router).

Jeff
Community Specialist
Community Specialist

Hey, Emil.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any troubleshooting so far. If you still need help, let me know and I'll be happy to work on this with you.
Thanks.

Emil
Community Member

I have talked to my ISP and we have found a solution after a long time of troubleshooting.

 

Jeff
Community Specialist
Community Specialist

Thanks for the update, Emil. I'm glad you were able to sort it out!

Since we have a resolution on this, I'm going to go ahead and close up the thread. If you need anything else, please feel free to open up a new discussion.

Thanks.