08-13-2023 05:17 AM
After having used my NEST PRO for a while now it has started dropping my internet speed on the WIFI side for some reason.
I usually have 480-500 mbit download when Im testing my speed via my wifi on my phone while close to the "main" Nest Wifi Pro router. And when I test my speed while at my computer that is connected via Ethernet to the node that is furtherst away from the main node I land at around 300 speed.
Then suddenly my speed drops to something like 10 download 1 upload and I have big problems connecting to certain sites etc.
If I enter Google Home and do a speed thest and mesh test nothing seems wrong. Speed on the main router is still 480/100 so its not an ISP problem.
My only solution I have found is to do a software reboot on the entire system. But this is not something I would like to have to do every week just cause my internet decides to dip in speed for no reason.
Its clearly a firmware issue on the Nest side and I sure hope there is some solution to this. Some setting I have missed etc.
Softwareversion on the node is: 1.63.355999
08-18-2023 09:05 AM
Same here. It's the google devices 100%.
09-19-2023 11:41 AM
Hi folks,
That certainly isn’t the experience we want you to have and apologies for the delay. A few questions: are you using a modem/router combo from your Internet Service Provider (ISP)? Also, do you have any paused devices?
Give these steps a try:
You may skip any step that you’ve done already.
Let us know how it goes.
Best,
Dan