Iphones wont connect to WIfi

[Ezfive14]

Hey all,

  Just switched to a fiberwire provider and my Iphones won't connect to the Wifi. They will connect to the network but once I open safari it times out. Apps seem to work but nothing for any browsers? I have reset the modem, router, and network settings on my IPhones. Iphones are updated with the latest OS too. Any help would be great. Thanks 

[Premk]

I am facing the same issue. Only iPhones are problem, rest phones and laptops are able to connect to internet. @AbigailF - I saw you answering on another thread about it, can you please help ?

[AbigailF]

Hi everyone,
 

Thanks for posting ― let's see what's going on.
 

Could you try using your iPhone’s mobile data and see if the issue persists? I’d like to isolate it further to confirm if the issue is with the network or with the device itself. I’ll wait for your update.
 

Best,

Abi

[AbigailF]

Hey folks,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Regards, 
Abi

[Ezfive14]

My phone will work if I use my own phone service. Still won’t connect to the Wi-Fi. It will connect to the network then say Wi-Fi not available 

[Princesss]

Hey folks,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[LovelyM]

Hi all,

We haven't heard from you in a while, so we'll be locking this thread if there's still no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread here in the Community.

Cheers,
Lovely

[LovelyM]

Hello again everyone,

Sorry for not getting back to you sooner. I want to follow up if you are still unable to get your iPhone connected to your Wi-Fi network. Please try to change your Wi-Fi password and see if that helps. 

Cheers,
Lovely