It slows down a lot and also sometimes i get disconnected

[Cricket_57]

Use to have another mesh system before I upgrade to 1gig fiber optic and it worked good. Just bought these nest wifi pro, and speeds goes up and down and the other points are close by, and still don't connect to good. I also loose internet connection.  Going to wait until the update,  if not fixed, I'm taking it back to Costco. 

[Jeff]

Hey Cricket_57.

We've rolled out a firmware update for the Nest WiFi Pro over the last few days. I wanted to check back in with you to see if you received that update and if it had any impact on your network performance. If you're still seeing the same thing, please let me know.

Thanks,
Jeff

[Cricket_57]

I got the update, but still was disconnecting some times and slow speeds. And I tell you the other access points are close by. I went back to the Verizon router and it's better than this mesh. I just went and return the mesh to Costco a couple hours ago. I really was hoping it worked, but couldn't deal with it no more.

[Jhonleanmel]

Hi Cricket_57,

We're sad to see you go. We hope we can make it up to you in the future. Send us a message if you change your mind.

Regards,

Mel