10-16-2022 01:46 PM
Our nest router is on the first floor and we are having trouble signal loss on second floor television. I have a Nest AC1200 router. I would say the distance between TV and routeris probably 30-35 ft. Any suggestions?
10-17-2022 01:07 AM
Hi @Ronald14
It depends on the construction of your house, but as the Router and the Smart Device are on separate floors, I guess this will not work very well.
Most Smart TVs don't have the best WiFi built-in adapters, so the stability and the range aren't optimal.
My best guess is to place the router closer or extend your network with an extra access point (Add-on range extender). But before you do, it is best to try the quality of the WiFi adapter of your smart TV by somehow putting it closer to the router before investing in range extenders, etc. My older TV has such a lousy WiFi adapter I needed to connect it to an ethernet cable to function correctly.
10-20-2022 02:14 PM
Hi Ronald14,
I just wanted to jump in real fast to see if you saw RXShorty's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks,
Jeff
10-23-2022 03:18 PM
Hey folks,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Mel
10-24-2022 04:45 PM
Hi there,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks,
Mel