02-22-2022 02:32 AM
My customer reports:
02-22-2022 03:15 PM
What does the Google Home app show and say about "Leo" when it's up and running? Speed test work ok? Mesh test pass ok? Curious why the customer has an "Adam" to connect to...is it running at the same time as Leo and maybe affecting it? Is Leo plugged into Adam's router instead of the modem maybe?
02-25-2022 04:37 AM
Problem has disappeared and Mesh is working on all connected devices including iPhone 11. The problem was confined to iPhone 11 as Apple iPad, TV's and Windows computers all had no problem. I have a sense that phoen was jumping to a different network.
Mesh router is connected to a Comcast combined modem and router and the other wifi network is still active. I have installed 25+ networks and never had a bridging issue.
02-28-2022 01:48 PM
Hi folks,
@Juzdu, thanks for the help!
@GeneRubel, I'm glad to hear everything is working fine now. Please observe it for now and let us know if it happens again so we can investigate further.
Thanks,
Edward
03-04-2022 09:53 AM
Hi, Gene2.
I just wanted to jump in real fast to see if you saw the replies and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.
03-07-2022 12:53 PM
Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.
03-08-2022 02:09 PM
Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks