My ISP needs me to change wlan settings on my Google mesh. But I cannot see a way to do that! Any id

[Faz]

My ISP needs me to change wlan settings on my Google mesh. But I cannot see a way to do that! Any idEas please?!

[olavrb]

What WLAN settings? WLAN, as in Wireless Local Area Network == Wi-Fi.

The only settings you can modify in regards to Wi-Fi/ WLAN, is:

• Wireless network name (SSID)
• Wireless network password
• Enable/ disable guest wireless network
• Encryption method (only WPA2, or optionally enable WPA3 with WPA2 still enabled)

2.4ghz and 5ghz is broadcasted with one combined SSID, this behavior can't be changed.

• https://support.google.com/googlenest/answer/6293481?hl=en

[Faz]

Ok - thank you - much appreciated! 

[EdwardT]

Hi folks,

@olavrb, thanks for the help!

@Faz, how's it going with your Google Wifi? Still need our help?

Thanks,

Edward

[Faz]

• Hi mate - thanks for checking, though hopefully I may have a solution today! Thank you. 

[EdwardT]

Hi Faz,

Thanks for the reply. Were you able to change the settings of your Google Wifi for your ISP?

Thanks,

Edward

[Faz]

• No. I had to go buy another modem unfortunately. 

[EdwardT]

Hi Faz,

Thanks for the update. Is your Google Nest working fine now? Let us know if you have other questions and we'd be glad to help.

Thanks,

Edward

[Faz · Accepted solution]

Yes - after moving to a new isp….

[EdwardT]

Hi Faz,

Glad to hear everything is back and working as intended. Please let us know if you have other questions and concerns. We're here to help.

Thanks,

Edward

[EdwardT]

Hi Faz,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward