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My Nest is says the password for the router changed, it didn't.

Ed363
Community Member

The nest says the WIFI password has changed but it hasn't.  Probably 12 things are connected to it and they all work fine.  We have 2 nests and one works fine.  I tried re-entering the password, resetting the device but it's a no go.

7 REPLIES 7

Zingerpga
Community Member

I cannot add any value except to state I have the exact same issue.   I connect the Nest to the wifi and hours later it loses connection and says the password has changed.    I then enter the password and it accepts it and connects.   Couple hours later, Groundhog Day.   

Jeff
Community Specialist
Community Specialist

Hey, Ed363.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any troubleshooting so far. If you still need help, let me know and I'll be happy to work on this with you.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, Ed363.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Zingerpga
Community Member

Hello,

Not sure how, but it is now working fine.   

Thank you,

Jeremy

Jeff
Community Specialist
Community Specialist

Thanks for letting me know, Zingerpga.

Ed363, are you still seeing the same issue?

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks