04-05-2022 04:53 AM
This is the first time I ran into this problem. Last night I could no longer get connectivity to outside world on my laptop, even though it was able to connect to the wifi endpoint. All other devices in the household had no issue. This morning I decided to check if the laptop somehow got paused even though nobody would have done that, and the laptop is NOT paused, but still have no connectivity. I then decided to pause the device just for test, and then unpause it, then all of a sudden, I regained connectivity.
I am not sure if anyone has seen this before, but just want to document what I have experienced here.
04-09-2022 02:06 PM
Hi it16556,
Thanks for reaching out. I'm sorry to hear that you experienced a connection issue with one of your devices. I'm glad to know that it's working now and I appreciate you sharing the steps that you've done to resolve it. Please observe it for now and let us know if it happens again.
Thanks,
Edward
04-13-2022 04:13 PM
Hi it16556,
It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
04-17-2022 10:51 AM
Hi it16556,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward