cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

My laptop shows no internet connection while all others have connections, had to pause and unpause

it16556
Community Member

This is the first time I ran into this problem.  Last night I could no longer get connectivity to outside world on my laptop, even though it was able to connect to the wifi endpoint.  All other devices in the household had no issue.  This morning I decided to check if the laptop somehow got paused even though nobody would have done that, and the laptop is NOT paused, but still have no connectivity.  I then decided to pause the device just for test, and then unpause it, then all of a sudden, I regained connectivity.  

I am not sure if anyone has seen this before, but just want to document what I have experienced here.

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi it16556,

 

Thanks for reaching out. I'm sorry to hear that you experienced a connection issue with one of your devices. I'm glad to know that it's working now and I appreciate you sharing the steps that you've done to resolve it. Please observe it for now and let us know if it happens again.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi it16556,

 

It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

 

EdwardT
Community Specialist
Community Specialist

Hi it16556,

 

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward