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NEST WIFI Terrible - unable to delete offline or online devices.

Mnx
Community Member

I have a long list of devices previously connected devices on my Google Nest Wifi router-app. I don't see any option to delete these devices? Do I miss something?

 

These devices are in a grey box and are marked as "inactive". Many devices are just "unknown" so I wanna get rid of them.

4 REPLIES 4

JuanCH
Community Specialist
Community Specialist

Hi Mnx,

 

Thanks for posting in the community! I understand you have some devices previously connected to your Nest Wifi router, and you want to delete them, but you don't see any option to do so. I will be happy to help you with this!

To find the best solution, I have some questions for you:

  • How long were they connected to your Nest Wifi router?
  • Have you tried to factory reset your Nest Wifi router?

Please keep me posted. I look forward to your response.

 

Best regards,
Juan

Mnx
Community Member

Jaun - is there no other option then doing factory reset. Why doesn’t Google have option to do a clean and should have a delete button. In addition I find many duplicate entries of devices already connected to WiFi. Especially one of our Lenovo laptop. 

JuanCH
Community Specialist
Community Specialist

Hi Mnx,

 

Thanks for keeping me updated! I understand you're looking for an easier way to manage these devices, like a "clean" or "delete" option, rather than going through a full factory reset.

While this option is not available yet, we're always looking for ways to improve. If you could share your thoughts on our feedback form, we would appreciate it.

Feel free to post any questions you have on this forum.

 

Best regards,
Juan

Mnx
Community Member

Jaun - Google should have fixed this issue long time back. For user experience perspective - add/removing devices should be easy including monitoring devices on the network.