Nest Doorbell not ringing on Nest wi-fi speaker

[Gdad]

My Nest Doorbell  (battery) is connected to my Nest wi-fi and should announce and sound the doorbell ring tone on the nest point speaker when someone rings the doorbell. It used to do that but has stopped. The light flashes on the point speaker but no sound. Announcements still go to my phone.

I have checked all the settings on both devices and rebooted the speaker and doorbell. The battery is fully charged.

We did have a couple of power outages in our neighboorhood last week, so I suspect that has someting to do with it.

Can anyone suggest a solution please.

[Gdad · Accepted solution]

Problem resolved, had to do a factory reset on doorbell after contacting Google customer care

[Alex_S]

Hi Gdad,

We’re glad to hear that this has been sorted out. Thanks for keeping us posted here in the community! Should you have other questions or concerns, you know where to find us. We’ll be more than happy to assist you.

Best,
Alex