I've been using the Nest Wi-Fi Pro (3-pack) in my home since early November when it was first released; routers are connected with ethernet backhaul. Prior to the Nest Wi-Fi Pro, we hd the original Google Wi-Fi routers (puck style) and those were also wired with ethernet backhaul.
A week or so after we had the new Pro set up, our area got hit with a big windstorm and lost power for about 30 hours. When power came back on, the internet worked but throughout the day we would have intermittent connectivy issues where it would go out for 10-15 minutes and also high ping/latency. Rebooting the router would get the internet back up only to have it go out a few hours later.
**FIX** To get this fixed and working back to normal with no itnernet connectivity issues I had to do a Factory Restore, which required me to setup the Nest Wi-Fi Pro routers again.
About a week ago, we lost power for 8 hours (went out at 11pm and came back at 7am). This caused the internet issues again with high ping/latency and frequent disconnects where it would go down. Again, the resolution was to do a complete Factory Restore to get things working.
Just wanted to pass this feedback along to the team and to community members to see if you are aware of the problem. We haven't had a power outage in over 2 years or so and to have 2 power outages within a month is extremely rare. Also, we had 0 issues with our older 1st gen Google Wi-Fi, speeds just were not as fast and we weren't taking fullest advantage of our internet that we were paying for from our ISP.
Note: I have 1GB service through Comcast/Xfinity. On Wi-Fi 6 devices like my iPhone 13, gaming PC with WiFi 6 card, MacBook Airs - they all get around 600 mbps download. And hardwired iMac (connected to one of the Wi-Fi Pro's) gets over 900 mbps.
