05-20-2024 06:27 AM
This morning, I woke up to no wifi at my home and when I checked on the router unit it is showing a solid white light. It seems weird that it was showing that but not working. I power cycled the unit, it just goes straight to the solid white light, does not flash or pulse. Still no internet. So I unplugged the unit and power cycled the modem, when the modem was online I plugged the router back in, still just a solid white light as soon as it gets power. Still no internet. I then attempted to reset the router unit using the reset button on the bottom of the unit. No response from the unit while holding down the reset button.
05-23-2024 12:28 PM
Hi @zero_one,
Thanks for posting here in the community. I'm sorry to hear that your Nest Wi-Fi Pro is not working. Help's here!
To better understand the situation, I'd like to ask a few questions:
Keep me posted.
Best regards,
Melany