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Nest WiFi limiting speed on specific device

Les1013
Community Member

Hi everyone. I’m at my last wits here. We have 4 points in our home. I have one device that is buffering nonstop. I set it at a priority device but it doesn’t help. My internet speed is very fast but this device seems to be limited to the speed wifi is giving it. Below is the info the app is giving me:

Samsung QN85AA 65 TV
Speed
Info
OK
Connection speed
QN65QN85AAFXZA
Brand

IP Address
IPV6 Addresses
8c:ea:48:35:8c:1a
MAC Address
Wireless (5.0 GHZ)
Connection
Dining Room
Point
Device speed
649 Mbps
Internet speed - Last tested December 25
7.96 Mbps
Dining Room speed - Last tested December 25
159 Mbps
Device speed - Last tested December 1
This device can currently get a maximum of 7.96 Mbps.

I am not all that familiar with all of this but if anyone can give some suggestions for me to do I would appreciate it. Btw the point is close to the tv.

 

thank you!

6 REPLIES 6

Goggler
Community Member

I have no idea if this is related or not. I had issues with wifi connections and messing up my tv and phone connection buffering. It seems to be related to my C by E bulbs .   I removed the c by e bulbs , reset my google wifi .  Wifi worked good again.  Waited a week of stable wifi connections.  Decide to add the bulbs back into google home, almost immediately wifi issues with wifi points and buffer on tv and phones , once again removed bulbs and wifi returned to super fast and no issues .  I don’t know enough about how the google wifi mesh works and how the bulbs interfere with wifi points .  But they do some how 

Goggler
Community Member

The google wifi point near the c by e bulbs would go to weak signal when the bulbs were tied through google wifi but not when they were connected through the Cync app.   Very strange .  Also affected my Yale lock on the same floor .  Remove the bulbs and everything went to normal. Very strange 

MichaelP
Diamond Product Expert
Diamond Product Expert

Hello @Les1013 

It looks like that TV can talk to the dining room point at 159Mbps, but the dining room point can only talk to the primary at 7.96Mbps. If you run a mesh test, I suspect that point will show as weak. It needs to be close enough to the primary to get a strong 5GHz connection itself. From there it will provide both 2.4 and 5GHz service to more distant clients. So, try moving that dining room point closer to the primary. Use the mesh test to check for improvements. You want all secondary points to get a "great" rating in the mesh test. 

Jeff
Community Specialist
Community Specialist

Hi, all.

It's been a while since we've seen some movement in here so I wanted to jump in and see if the issue was still ongoing or if this was sorted out. If you still need some help, let me know so I can jump in on this.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks