My girlfriend and I are having problems with nest WiFi. The WiFi speed test on Google home shows up as 0mbps up and down speed, Facebook, Instagram, WhatsApp, YouTube etc do not work when connected to WiFi however every other app seems to be working fine.
I have ran a separate test through Ookla speed test and it shows full speed of approximately 40mbps. This is quite annoying as the apps listed above tend to be the most used on our phones.
I will add that everything works if we switch to mobile data. I have uninstalled and reinstalled the nest WiFi on our google home and this has not rectified the issue, ipv6 is disabled, I have tried activating and deactivating as many settings as I can to see if anything sorts it to no avail.
Thanks for posting — let's see what's going on.
Are you using a modem/router combo from your Internet Service Provider (ISP)? How many devices are dropping from the network? Also, do you have any paused devices?
Give these steps a try:
Let us know how it goes.
I tried all the above, the only measure I couldn't do was put my ISPs (talk talk) router into bridge mode, as this isn't an option in the settings, however I disabled the WiFi when I originally set up the nest WiFi, so other than that, no settings on the talk talk router were changed. However all the other steps e.g. the DNS settings and turning it off for two minutes after these settings were changed has seemed to have sold the issues. I thank Jhonleanmel greatly as this was bugging me for a while. Hopefully it continues to work fluidly from now on.