Nest WiFi off line but working

[Jaron]

My WiFi nest router and points indicate to be off line, but I do have internet (sometimes weak). Have unplugged the nest router and also restarted the network and points. Problem remains the same. 

[olavrb]

See following recent thread:

• https://www.googlenestcommunity.com/t5/Nest-Wifi/Mesh-Online-but-app-says-offline/td-p/228238

[Jeff]

Hi Jaron,

I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

[EdwardT]

Hi Jaron,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

[Jaron]

Hi Edward, thanks. It seems to be working again. Need to refresh the app everyday, but that does not impact performance. J

[EdwardT]

Hi Jaron,

Thanks for the update. I'm glad to hear that it's working fine now. Please observe it for now and let us know if anything comes up.

Thanks,

Edward

[EdwardT]

Hi Jaron,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward