cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest WiFi off line but working

Jaron
Community Member

My WiFi nest router and points indicate to be off line, but I do have internet (sometimes weak). Have unplugged the nest router and also restarted the network and points. Problem remains the same. 

6 REPLIES 6

olavrb
Platinum Product Expert
Platinum Product Expert

Jeff
Community Specialist
Community Specialist

Hi Jaron,

I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

EdwardT
Community Specialist
Community Specialist

Hi Jaron,

 

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Edward

Jaron
Community Member

Hi Edward, thanks. It seems to be working again. Need to refresh the app everyday, but that does not impact performance. J

EdwardT
Community Specialist
Community Specialist

Hi Jaron,

 

Thanks for the update. I'm glad to hear that it's working fine now. Please observe it for now and let us know if anything comes up.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Jaron,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward