03-22-2023 06:02 AM
Hello, I'm having issue with my desktop PC pulling advertised download speeds through a wired access point with a Nest WiFi Pro 2pk.
I have the main unit connected to my cable modem providing WiFi to the house, and the 2nd unit one room over that has an Ethernet cable running to the PC. In looking at my Google Home app, the network tests at 747mbps on WiFi, in line with my ISP's provided speeds. I've done multiple speed tests from my Pixel 6 on WiFi, and the latest one received a download speed of 532mbps (sitting in the room with the 2nd unit attached to the PC). However, the PC that is connected to the 2nd Nest unit does not pull more than 20mbps on average. There seems to be something severely limiting my download speed on a wired connection, and I'm not sure why. I've tried looking into settings on my PC as well as the Google Home app, but am not sure what I could be looking for.
System specs:
Windows 11 Home
Motherboard: Gigabyte AX370-Gaming K5
CPU: AMD Ryzen 5800X3D
RAM: Corsair Vengeance LPX 32GB DDR4 3200
I'm in the US near Chicago.
Thanks for any insight!
03-26-2023 08:29 PM
Hello JPickles,
Thanks for posting. I'm sorry to hear you're having slow speeds via wired connected. Could you check the Ethernet cable you're using for your PC? Please check if it's a CAT5, CAT5e or CAT6 cable. I'll wait for your update.
Regards,
Abi
03-28-2023 09:23 AM
Hello, I'm running at CAT5e, which should be able to handle more than the internet speed my ISP is providing.
03-29-2023 08:13 PM
Hey there JPickles,
Thanks for the reply. A quick question: are you using a modem/router combo from your Internet Service Provider (ISP)?
Give these steps a try:
Let us know how it goes.
Best,
Abi
04-01-2023 08:16 PM
Hi JPickles,
Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions ― we'd love to help.
Thanks,
Abi
04-02-2023 10:32 PM
Hello JPickles,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Regards,
Abi