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Guest Wifi super slow

mrnike
Community Member

Just purchased and installed Nest Wifi pro (3 packs).  All hardwired to a network switch.

I have setup a Guest network. 

On one of the points, the guest network is very slow at around 95Mbps while on the standard wifi (non guest) I get around 750Mbps. This problem is showing up on just one point.

I have restarted the network multiple times and restarted the points as well. No difference. 

I am on a 1 gig fiber if that help.

 

Anyone knows what could be the problem?

 

4 REPLIES 4

mrnike
Community Member

Well, I just spoke to technical support and they basically said... 

I understand that you wanted to get a much better speed for the Guest wifi but again the Nest Wifi Pro still needs some improvements compared with the Google Nest Wifi.

 

Long story short, at the moment the guest wifi is crippled to around 150Mbps on the points.

The Nest Wifi (previous model) was much better so I will be using that one again...and I will return the Nest Wifi pro as it's not good for me.

AbigailF
Community Specialist
Community Specialist

Hi folks,

 

@mrnike, thanks for posting. I’m sorry to hear about your issue. You mentioned that you are in contact with our Google support. Could I get the case ID number so I can check your case? Also, were you able to try Dianahemes’ suggestion? I’ll wait for your reply.

Thanks for your help here, @Dianahemes.
 

Regards,

Abi

AbigailF
Community Specialist
Community Specialist

Hey mrnike,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Abi

AbigailF
Community Specialist
Community Specialist

Hello mrnike,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Cheers, 
Abi