Nest Wifi Pro - Slow Speeds

[Mattzy]

Purchased the Nest Wifi Pro which arrived today, connected over PPPOE but getting speeds of 200-300mbps despite the previous setup hitting results of 700mbps.

iI thought these issues were fixed in the last firmware update but looks as though the speeds aren't exactly where they'd be expected.

I've also noticed some devices connecting to 2.4ghz instead of 5ghz

Can anyone confirm when these issues are likely to be resolved?

Software Version: 1.63.327820

[olavrb]

The real speed benefits with Nest Wifi Pro is Wi-Fi 6E / 6ghz. If you have devices that support it, make sure to enable WPA3 in the Google Home app (Wi-Fi -> Settings -> Advanced networking), and reconnect devices making sure you do so using WPA3.

• https://support.google.com/googlenest/answer/12367191?hl=en

Wi-Fi 6E / 6ghz requires WPA3, but WPA3 is unfortunately disabled by default when setting up a new Nest Wifi Pro network.

• https://kb.netgear.com/000064271/What-is-required-to-use-WiFi-6E

For 5ghz, Nest Wifi Pro has 2x2 MU-MIMO, so not the fastest of it's kind. Especially if your clients can't do Wi-Fi 6 / 802.11ax. If most of your devices are Wi-Fi 5 / 802.11ac, the older Nest Wifi router with 4x4 MU-MIMO for 5ghz would likely be faster. Compare specs:

• https://support.google.com/googlenest/answer/6280668?hl=en

One tip: For wireless speeds it could help to disable "preferred activities":

• https://support.google.com/googlenest/answer/9541371?hl=en

[TheSharpieOne]

It is worth noting that you do not get to choose which band or frequency your device uses while connecting. Chances are, even if your device support Wi-Fi 6E / 6ghz, it will connect with 5ghz or even 2.4 ghz.

Even with WPA 3 enabled, here you can see that my Pixel 7 Pro, which support  Wi-Fi 6E / 6ghz, connects to 5ghz. You can also see the speed drop with each hop in the mesh.

I wonder if each point connects/communicates with other points using 6ghz or not... It seems like they are probably also connecting with 5ghz and consuming the already more limited 5ghz bandwidth provided by  2x2 MU-MIMO compared to it's predecessor.

[Jeff]

Hey TheSharpieOne,

To answer your question about the points and how they communicate, they do communicate across the 6GHz band to each other. This band is chosen because it's the least congested of the three available bands.

Thanks,
Jeff

[AbigailF]

Hi folks,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions ― we'd love to help.

Best,
Abi

[AbigailF]

Hey everyone,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Regards,
Abi