I just moved. I had my Nest Wifi set up at my old house, and I'm trying to set it up at my new one. My old house just used DHCP for the WAN settings, but my new ISP requires static IP address. I've followed the instructions on how to change the WAN settings for my Nest Wifi to static IP, but it doesn't work. Once I hit Save on the screen it appears to be saved. I then go back to the main settings and tap WAN settings again, and it says that it reverted back to DHCP. And after doing that I no longer have an Internet connection.
Using android i can get to the wan ip address and change it to static ip following the directions ie unplugging network cable and disabling phone data but after entering the static ip address and hitting save the little spinning circle Never stops...even after 10 minutes and no matter what the static ip settings never save???
I finally got it figured out, at least to change my wan to static address and I even changed it back to dhcp and back to static to make sure all is well:) What I did was after doing a reset on the main wifi point followed the directions to disconnect wan cable (lan cable was disconnected) yellow light/no phone data and changed to static ip/subnet and reconnected wan cable and then click save and it worked... hope that helps
see my comment from 9-14-2022 11:24pm and from WJC on 11-14-2022 at 8:33am and 2-15-2023 12:54pm. With just the right incantation it can be made to work.
The trick is to have the wan cable disconnected when you go to enter the static IP address to let you get past the check in the app but to reconnect the wan cable right before clicking save.
Whoever designed the UI and made the decision that config should be app based only should not only lose his or her job but be prohibited from ever working in tech again. Oh, and this router is the biggest piece of **bleep** I have ever had the displeasure of working with. Oh, yeah, I too have this problem in AUGUST of 2013!!!!!