I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Have you made any attempts to Restart or Factory Reset your Cam? I would start there, as lot of minor issues like connectivity can be solved via those methods. Also, please make sure that your wifi is close enough to your cameras.
Please let me know if you need further assistance.
Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.