Nest router connection problem with Spectrum modem resolved

[Mcintyre]

Previous post:
New Spectrum router eu2251 to upgrade to 1Gbit speeds. Everything was working with an older spectrum modem

AC2200 wifi router will not connect directly to new modem.

I had to use an old Netgear N300 WNR2000 wifi/router as a go-between, but now speeds are throttled less than 100Mbit.

How do I get the Nest to directly connect to modem for the proclaimed 1Gbit speeds?

Spectrum said I was getting 1.23Gbit at the modem and the third party router was my problem

I had to use the 5e internet cable that came with the modem and not the skinny cable that came with the Nest.  Sorry to make a new post, but the old post was locked.

[Jeff]

Hey Mcintyre,

Thanks so much for letting us know how you got this resolved. We really do appreciate the follow up and having this information here and searchable on the community forums. I'm also happy to see that you got things figured out and working well for you. I did want to see if you had any other questions at this time. If so, just let me know.

Thanks,
Jeff

[AbigailF]

Hi folks, 

Thanks for lending a hand, @Jeff.
@Mcintyre, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,
Abi

[AbigailF]

Hello Mcintyre,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 
Abi