Nest wifi flashing orange on first day of use?

[findingparry]

Hello all,

I’ve recently purchased the Google nest Wi-Fi, router and point pack. I’ve just hooked them up today and all seemed to be okay for the first hour, but then there’s been this strange orange flashing light that keeps happening on the point intermittently. I’ve tried moving the router closer to the point, I’ve tried moving the point closer to the router and this orange flashing light continues. Doesn’t seem to be any sort of pattern to the flashing, and it seems to cut off mid flash most of the time, like it’s having trouble connecting and then reconnecting. I’ve got a video of this but can’t upload it here. Any seen/dealt with this or have any idea on what could be causing this?

[olavrb]

According to this:

• https://support.google.com/googlenest/answer/6191584?hl=en

Orange on the Nest Wifi add-on point indicates that the microphone is turned off.

Does the Google Home app indicate any trouble when this happens, like does it show the puck as offline?

[Jhonleanmel]

Hey folks, 

We appreciate your help here, @olavrb.
@findingparry, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

[Jhonleanmel]

Hey there,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Mel

[Jhonleanmel]

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Mel