I have a Nest AC2200 mesh system of a router and one point (model # GA00822) in a 2 story, 800 sq ft townhome. My internet is 1gb service on Cox cable with a Cox supplied Panorama modem. It is set to "bridge mode", so it's not putting out a competing wifi signal. The router is on the ground floor, close to the modem, connected to it with a short Cat 6 ethernet cable. The point is on the floor above it, and one room over (maybe 25' away). The problem is that often when I check the wifi speed of the network via the Google home app, the download speed is often 10% of what Cox is providing, even when the upload speed is normal. For example, the download speed maybe between 70-90gb, while the upload speed is anywhere between 30-40gb. After some troubleshooting and lots of back and forth with Cox tech support, we found that if I power down the router, restart it and check the speed again (with the Google home app), the download speeds go back to any where between 750 and 900gb, in line with what I should be getting. The upload speed remains the same.
This works fine until sometime later (no set time...it's somewhat erratic), the wifi download speed is again in the 70-90gb range. Restart the router and all is fine again, until sometime later, it's not. This happens frequently.
This is pretty infuriating, and I'm about to ditch the Nest wifi system for something else, probably an Orbi mesh system, unless someone can help me solve this problem.
At another property I own with 1.2gb Comcast internet and an Orbi wifi mesh system, this never happens.
- Anyone have an idea what the problem is ?
