Nest wifi router reboots. email from Google device has issues opened Case ID 7-1678000033888

[ldcurran59]

Opened case 2 weeks ago with no response to date and wifi is not dependable. 

Case ID 7-1678000033888

Last updated 2 wk. ago

Please advise how to get this resolved. 

[LovelyM]

Hello ldcurran59, 

Thanks for reaching out and I'm sorry for this experience. 

I've gone ahead and escalated your case to our senior specialists, so someone could handle this quickly. Expect an email from our team soon.

Cheers, 
Lovely