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Nest wifi router w/ 2 mesh points

JBbeamer
Community Member

I have a the nest wifi router with 2 mesh points. I have a very large house. Roughly 6k sq ft. I placed the modem and router upstairs centrally located. I've been told that the wifi flows better down than up. I have positioned my mesh points evenly spaced on the middle floor.  I used to get good to great mesh with the placement. But have recently been getting a wek mesh report and nothing has really changed. My one point is located in what I call a rec room where my 80" smart tv and ps4 is located. I've been getting horrible download and upload speeds on my ps4. Probably due to the weak mesh connection. But it used to be a great connection and its not really that far from the router that is placed upstairs and a pretty open space to reach the wifi point. Any suggestions as to why I've been getting a weak mesh connection recently? I have a peloton bike and treadmill in my workout room in the basement and they both get a great connection and there is no wifi point down there for meshing. Its picking up from the 2nd access point that has been getting a weak connection. Any suggestions? 

3 REPLIES 3

AbigailF
Community Specialist
Community Specialist

Hey JBbeamer,

Thanks for posting — let's see what's going on. 

Are you using a modem/router combo from your Internet Service Provider (ISP)? How many devices are dropping from the network? Also, do you have any paused devices? 

Give these steps a try:

If you're using a modem/router combo, set that to bridge mode to avoid double NAT issues.
Make sure that there is minimal to no interference (concrete, bulletproof glass, metal, mirror, etc.) and the points are no more than two rooms apart.
Remove any special characters in your network name and password.
Turn off IPv6.
Change your DNS server into 8.8.8.8 on the primary and 8.8.4.4 on the secondary server. Hit the save/ floppy disk icon on the upper right.
Unplug the power from your Google Wifi devices for 2 minutes.
If the issue persists, try factory resetting your network.

Let us know how it goes.

Best,
Abi

AbigailF
Community Specialist
Community Specialist

Hi JBbeamer,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions ― we'd love to help.

Regards,
Abi

AbigailF
Community Specialist
Community Specialist

Hello JBbeamer,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks, 
Abi