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Network speeds slow down over the course of the day to <1Mbps

BK3
Community Member

I've had my Nest Wifi (2 pods) working amazing for nearly 2 years. I pay for 100 down and have always been in the 90s consistently until the last 1-2 weeks, when the family has started grumbling that the internet is slow/non-existent.

Running a speed test on the app in the morning when we start in, the speed has lately been creeping <1 Mbps (it was 115Kbps on Tuesday). A restart (pull the power, restart) of the wifi system (not the ISP modem) gets it back up in the 90s. By the evening, it's slow again (down to about 25-30Mbps) and by morning it's <10 and another reboot is required. 

When I connect direct to the router and run a speedtest.net, I'm getting great speeds (90s), but connecting back to wifi pods, it's painfully slow. Something on the mesh network is slowing things significantly. Nothing has changed in my setup, I don't have WAN traffic or internal NAS transfers or anything like that happening. 

I have the 14150.43.80 update, so I'm suspicious this push has caused the slowdown. Until this resolves, I'm forced to reboot every morning before work, and possibly each night. 

I'm hoping for a solution soon. Anyone seeing similar? 

44 REPLIES 44

Jhonleanmel
Community Specialist
Community Specialist

Hi dovetail,

 

Thanks for getting back to us. You can fill out this form if you still want us to look into this further. Also, a software update is rolling out now. It goes out in waves to devices and everyone will have it within the next 1-2 weeks. It really could land any day and you won't need to do anything to receive the update, it will download and install automatically for you. If you have other questions, let me know.

 

Thanks,
Mel

That's great to hear a patch is coming out soon!

Do the patch notes specifically state that the issue with checking "Video Conferencing" causing slow speeds? Or anything specific that the patch is fixing?

Jhonleanmel
Community Specialist
Community Specialist

Hi Mattte,

 

Currently we do not have anything to share about the patch notes for the upcoming update.

 

Best,

Mel

Hi Mattte,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

Princesss
Community Specialist
Community Specialist

Hi there,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Wifi and we'd be glad to assist you further.
 

Best,

Princess