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New nest router will not connect to my Mac mini. I have no idea if I have a lan requirement etc.

Mariposa
Community Member

I have never been asked to create a password for the new setting - it asks me to share the password but I don’t have one to share then it searches and tells me the modem is not creating a new connection for it and makes me reboot everything and start over

5 REPLIES 5

Mariposa
Community Member

Is there anyone I can talk to? 

Jeff
Community Specialist
Community Specialist

Hey, Mariposa.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any additional troubleshooting so far. If you still need help, let me know and I'll be happy to work on this with you.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, Mariposa.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks