09-27-2021 01:55 PM
We have upgraded our bandwidth to 600 MPs down / 30 Mbps up
We're still seeing only up to 248 MPs down and 15 MPs up.
What might be causing this disparity?
— Michael
09-27-2021 08:38 PM
So many variables to consider. First.. have you directly connected a computer to your ISPs modem to confirm you are actually getting the new higher speed? If you are, next step would be rebooting your Nest Wifi to see if it needed to refresh itself. If a reboot doesn't work...a factory reset may be in order.
I had a speed issue last year, and ended up factory resetting , as one of the points was causing a bottleneck.
10-04-2021 03:47 PM
Hey, PRC-Michael.
I just wanted to follow up real fast and see if you saw Ashepherdson's reply and to see if you still needed any help here. If so, please let me know and I'll be happy to help you sort this out.
Thanks.
10-06-2021 02:33 PM
Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks