05-19-2025 02:29 PM
05-23-2025 02:56 PM
Hi @traceynate,
Thank you for posting in the community. I understand your WiFi is not connected. It's important for your devices to stay connected, and I'm here to help you get this resolved.
To help me understand what might be happening and provide you with the best troubleshooting steps, could you please answer a few questions?
What type of device are you having this issue with?
When did this issue start?
Have there been any recent changes to your home network, such as a new router or a Wi-Fi password change?
I'll look forward to your response so we can work towards getting your device back online.
Regards,
Kevin