04-07-2022 03:01 PM
What is the latest on being able to use the Onhub units past dec 2022 as mesh point with google wifi or nest wifi as main router?
- If setup before dec 2022?
- if setup after dec 2022?
Also I have to say this is really poor from google to drop the onhub like this; I wanted to say drop support, but this isn't only dropping support this is obsoleting a perfectly fine product that is already compatible with the wifi and nest products.
04-08-2022 04:40 AM
04-19-2022 10:55 AM
Hey, Robbie47.
Thanks for asking about the OnHub discontinuation. Essentially, the OnHub will still provide a WiFi signal if set up before the cutoff, but it won't be manageable within the app. You can see the full details of it all here: https://bit.ly/3eb9pBv.
If you have any other questions about this, let me know. I'm sorry you're disappointed by the discontinuation of OnHub. You will still be able to use it in limited capacity, but I understand why you're still frustrated with the changes.
Thanks.
04-25-2022 12:17 PM
Hi, Robbie47.
I just wanted to check in real fast to see if you saw my reply and to find out if you still had any other questions. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.
04-25-2022 12:21 PM
You might want to consider replacing OnHub with a newer, faster (wifi 6) router from the same TPLink folks. Less expensive (by half) vs Nest, easy to set up. Did I mention it is faster than Nest?
04-28-2022 01:23 PM
Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.
05-03-2022 12:53 PM
Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks