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300 Mbps at entry point. 1 node later getting only 20mbps. Distance from laptop to main node=40feet

vinslowwifi
Community Member

300 Mbps at entry point. main router node + 1 additional node later getting only 20mbps. there is about 40 feet distance from my laptop to router node (main node). 

Tried different things like moving the nodes here and there. These are AC1200 nodes model AC1304.  

Google wifi mesh in general sucks in terms of speed. Any advice/suggestions would be great.

Thanks

vin

 

8 REPLIES 8

Jeff
Community Specialist
Community Specialist

Hey, vinslowwifi.
Sorry about the network performance you've been seeing. That sounds really frustrating. I wanted to let you know that we have a firmware update coming out now. Some people may have already received the update, but most will see it coming still. Everyone will have it before the end of April. If you receive that update and don't see an improvement in your issues here, please let me know and we can keep looking into things.
Thanks.

vinslowwifi
Community Member

Thanks much Jeff. 

 

Vin

Jeff
Community Specialist
Community Specialist

No problem, vinslowwifi.
Just to add to that info, the update version for both Google WiFi and Nest WiFi will be 14150.43.80. If you are seeing a different version number when you check in Google Home, you have yet to receive the updated firmware. Let me know if you have any questions about that.
Thanks.

vinslowwifi
Community Member

As of now I am seeing the firmware version as 13729.57.27

Does it automatically updates when the new firmware is available?.

Jeff
Community Specialist
Community Specialist

Hi, vinslowwifi.

Yes, the update will happen automatically. There's nothing you will need to do in order to update the firmware. Once the firmware has downloaded, the network will restart itself to apply the update and you'll be all current with the latest version.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, ssray73.

I know we have been waiting on that update, but it's been a while since we've checked in. I wanted to see if you got that firmware release and to see if it improved anything on your end. If you're still waiting for the firmware, it should arrive real soon. Let me know if you have seen any changes on your network.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks