Partial Wi-Fi loss (meaning, not all devices)

[Jsobul]

So, had an odd occurrence this morning. My wife, working in the house, about five feet from the router, lost connectivity on her work laptop (Windows) and phone (iPhone). I believe my brother, in another room, also lost connectivity on his laptop (guest network; Windows OS, I believe, but not Mac). I'm in a backyard studio, with a point connected to the same router, but to my knowledge, I never lost connectivity (Mac OS). (I was receiving her texts on my Wi-Fi-connected laptop while her connectivity was lost.) Has anyone else had this issue and is there a way to figure out why it happens, and how to fix/prevent it? Thanks in advance.

[IAmTheMamba]

This has been happening to me as well. Both my wife's and my Google Pixel 6 devices have been disconnecting daily while nothing else seems to. A quick disconnect from the wifi on the phone and a reconnect fixes the issue. This certainly is an annoying issue.

[Jsobul]

Thanks! Glad it's not just us. I think? Anyway, turning off Wi-Fi then turning back on on the iPhone worked and the laptop did rejoin, but it's not a good thing if the missus is in the middle of a survey or meeting. Appreciate the response. Hoping there's someone on here that has a deeper understanding of the why and maybe even a fix, too.

[olavrb]

Instability in client wireless connection is usually due to MAC randomization, a privacy feature baked in to most operating systems. Make sure it's disabled:

• Apple: https://support.apple.com/en-ca/guide/security/secb9cb3140c/web
• Google / Android: https://source.android.com/docs/core/connect/wifi-mac-randomization-behavior
• Microsoft Windows: https://support.microsoft.com/en-us/windows/ac58de34-35fc-31ff-c650-823fc48eb1bc

MAC and iOS devices additionally have a proxy setting per network that when set to "automatic" can lead to strange issues. Disable that too.

• https://www.expressvpn.com/support/troubleshooting/disable-proxy-safari/#ios

[Jsobul]

Thanks for that info. We'll look into disabling that for our Apple products!

Jeff

[AbigailF]

Hey folks,

Thanks for lending a hand, @olavrb.
@Jsobul, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

[AbigailF]

Hi Jsobul,

Checking back in should you still have some questions here. Let us know by replying to this thread.

Best,
Abi

[AbigailF]

Hey everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards,
Abi