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Ping spikes with Google Nest Pro

DeeBeeSee
Community Member

So, Recently moved house, and with my current internet provider, it comes with the Google Nest Wifi Pro and that seemed great - before I got it

It turns out, that I keep getting sudden extreme ping spikes - even when its midnight and Im the only one awake and there should be no one else streaming?

 

Its horrible, because Im quite into video games, and Im not able to play any games like Counter Strike without getting Ping spikes about every 10 - 15 seconds and that is truely annoying

 

I would love if there was any way to fix it, although google searches and searches on this platform make me believe that it is an issue many are dealing with. But if there is any fixes, then please, help a brother out!

3 REPLIES 3

Smf09636
Community Member

I don't know of this issue but I work for google and will look into when I clock in and come back to this thread and reply with a fix when I find it.

That doesn't really help me in any way, but I'm hopeful that something will come up, or il just going to have to switch

ByronP
Community Specialist
Community Specialist

Hi DeeBeeSee,

 

Thank you for posting. I'm sorry for the inconvenience that you experienced with your Nest WiFi.

 

For these issues, I have an article you can check to troubleshoot slow WiFi. Please review the steps and the network insights to fix the problem.

 

Let me know if this was helpful.

 

Regards,

Byron