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Plugged in my new Google router to my att router and it is painfully slow like 1995 slow

abellaj
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community.  You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. 

Original Poster:Eric Wilson 5327

I plugged in new Google router to att router and have internet speeds slower than 1995/ I clearly did not connect it the proper way

3 REPLIES 3

Jeff
Community Specialist
Community Specialist

Hi, Eric Wilson 5327.

Sorry for the speed issues you're dealing with. I know that can be quite frustrating, but I'm sure we can work out a fix for you.

With your setup, you may be running into a double NAT situation, seeing how you're running a two router setup. This can greatly impact your speeds and cause connection issues. Here's an article on how to work out double NAT issues: https://bit.ly/3k7Hhmv

Once you've tried fixing your double NAT setup, check to see how it impacts network performance. If you're still having issues, please come back and let me know. Thanks.

Jeff
Community Specialist
Community Specialist

Hey, Eric.

I’m just checking in real quick to see if we needed anything else here or if we were able to resolve the problem. Let me know if there’s anything else I can do here.

Thanks

Jeff
Community Specialist
Community Specialist

Hi, everyone.

As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.

Thanks