Pro WiFi VLAN tagging support

[shoten]

I have the original Google WiFi which has been a champ. Moving to an ONT (PPoE) connection with a new provider and need support for VLAN tagging on device (911 specifically) Beyond the current minimal support which I either double nat or use a managed switch. I would love to know if this support has been extended on the Pro model? 

[remb]

At https://support.google.com/googlenest/answer/9798157?hl=en I see this:

Nest Wifi and Google Wifi devices built or updated after June 2020, automatically support some VLAN tags and additional steps aren’t usually needed to set up a network. ... Google supports VLAN tag values of 2, 7, and 10 (from a possible range of 0 to 4095). If your ISP requires a different tag, your setup will require an additional device for it to work. To determine the proper tag required, check with your ISP or your modem’s manual.

[Dan_A]

Hi folks,

@remb, thanks for the link you provided

@shoten, I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

Thanks,

Dan

[shoten]

Hi. I was already aware of the existing "solution" and it's limitation. I was hopeful for confirmation that the Pro doesn't suffer from the same.

[Dan_A]

Hi all,

Let me send you 2 links that can really help out. Hope this will clear some things and answer some of the questions.

• What is Nest Wifi Pro?
• Tech specs for Nest Wifi Pro, Nest Wifi, and Google Wifi

Regards,

Dan

[Jhonleanmel]

Hey folks, 

We appreciate your help here, @Dan_A.
@shoten, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

[shoten]

Hi.

Thanks for reaching out, essentially I just wanted confirmation if the new WiFi Pro supports vlan tagging, and specifically for my requirement of 911. I'm aware of the documented compatibility for the legacy models but sadly this does not cover my use case. 

[Jhonleanmel]

Hey folks,

There’s no built-in mechanism for Google to identify if a given CPE box requires VLAN or not. This information must come from your ISP, including the value of the VLAN tag, which is a number from 0 to 4095 (decimal). Google supports VLAN tag values of 2, 7, and 10. In one sense, this is a similar situation to PPPoE where you must request or negotiate a username or password from the ISP.

Best,

Mel

[Jhonleanmel]

Hey there,

Checking back in should you still have some questions here. Let us know by replying to this thread.

Best,
Mel

[Jhonleanmel]

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Mel

[remb]

@Dan_A , thanks. I already own the original google wifi for my centurylink fiber acct, and use a switch to handle the VLan. I was hoping to rid of the switch by buying the latest: Nest Wifi Pro. However its built-in VLAN support does not include the value that ctl  requires. So I'll be sticking with my current set up, though look forward to a day when google's product adds a much broader range of values.