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Router died, how to connect points to new router?

Marndt
Community Member

I set up my google nest router and two Google points without any issues, until the router simply died. There was no power going to it at all. I bought a new router, and I thought I had deleted the old router and the points from my Google home app in hopes I could start from scratch and set up the new Google nest router and then simply connect the two Google points to the new router.

For some reason the points won’t connect to the new router. How can I connect the points to the new router? I don’t seem to see any information on how to accomplish this scenario of two old points to a new router. Any help provided would be greatly appreciated 

1 REPLY 1

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Easiest way would be to factory reset the points, setup the router from scratch , and add points from there.