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Samsung tv and Nest Wi-Fi

Chrissyb
Community Member

My Samsung smart tv (1 year old) shows weak connection on app but not on tv. The tv is unwatchable with pixelation and buffering and a terrible picture. We only use streaming apps. The tvs upstairs and gaming console work great. The Samsung tv is not far away from access point. Help!! Is my Samsung tv not compatible with the nest Wi-Fi device? My tvs software is up to date. 

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

Could you use a ethernet cable instead? It would be much more reliable.


I don't work for Google.

EdwardT
Community Specialist
Community Specialist

 

Hi folks,

 

@olavrb,  as always, thanks for helping out — appreciate it!

 

@Chrissyb, how's it going with your Google Nest WiFi? Still need our help?

 

Thanks,

Edward

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks